What fail from Acer. As noted in, to get the most sharpness and responsiveness out of the 144hz Freesync 1440p monitor, Acer XG270HU, you have to run it at the 'normal' overdrive setting. However, because of Freesync drivers previously not supporting any overdrive at all, you had to run it at no overdrive (you can set it to normal but it won't have any effect) Now that AMD fixed the issue in their drivers, BenQ immediately recalled and re-shipped the XL2730Z (the XG270HU's closest competition) with their new firmware, and now overdrive works on that monitor. Acer however, are stubbornly refusing to recall stock from stores to make the required fix, and according to Inet AB, they. 'Customer service and experience are priorities for Acer. Customers owning an Acer XG270HU Monitor may potentially experience slower response times when connected over DisplayPort to FreeSync compatible graphic cards of the PC.

A windows 10 driver will just change the name on device manager since all the information will be read by Extended display Identification data (EDID) if you want the best from your monitor, i suggest you to follow tftcentral calibration settings and relative color profile.

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When connecting to PCs with other graphic cards or connection options there is no impact on the performance and response time. Customers which believe they are experiencing a potentially slower response time than normal, may contact the nearest Acer Service Center for a firmware update.' So if you wanted this monitor, you'll have to play hardball daredevil with Acer for a while, or opt for the BenQ monitor (which is a notch more expensive) or the ASUS MG279Q. My thoughts: You could argue that due to the aggressive price point of the Acer monitor, it is to be expected that support wouldn't be so great. However, considering how much more expensive the BenQ monitor is in comparison for only a tad better performance in some areas, I would rather pay $20-$50 more for the Acer monitor if it means it is fully working out of the box, as it would still be cheaper than the BenQ. Hang on, is the issue that it doesn't work because they designed it wrong or is it because the AMD freesync drivers changed? If it was because Acer messed up then that's just poor customer service and borderline illegal.

If AMD has fixed a problem or changed something at their end, then it has nothing to do with acer and no one should expect them to foot the bill for it. It was AMD's issue, the difference is that it was a known problem before both Acer and BenQ first shipped the two monitors. The only difference is that BenQ recalled theirs to update it, while Acer is making the end user pay. If Acer didn't want to recall to make the update when the fix was available, they should have not shipped it in the first place until it was fixed. Asus' MG279Q was also fixed (they had sent out only review samples before it was fixed though) Samsung just launched revisions of theirs, so any old ones will probably have the issue (the really cheap 4K monitors) but their replacements won't. AFAIK, Acer is the only one with this approach to service.

I don't know about LG. Nixeus and viewsonic? Just curious because I have had a lot of experience with Acer (and I mean a lot we're talking thousands of products) and never had issues like this before. It doesn't surprise me that they might be doing the dirty by not fixing the issue, but it does surprise me that they shipped product knowing it had the issue to begin with. Nixeus and viewsonic? Just curious because I have had a lot of experience with Acer (and I mean a lot we're talking thousands of products) and never had issues like this before.

It doesn't surprise me that they might be doing the dirty by not fixing the issue, but it does surprise me that they shipped product knowing it had the issue to begin with. Those two brands aren't available in my country, so I never bothered researching them (Viewsonic exists only at top-top end professional grade stuff) Edit: Viewsonic has 1 freesync monitor listed here, but no etailers have it in stock so I assume they're in the middle of a recall. Nixeus never existed on the Norwegian market. So, from my understanding, if I buy a XG270 and I get one with the old firmware, it's up to me to pack it and ship it to Acer for an upgrade? If that's the case, the extra cost of the Benq might be worth it to save the trouble and have a peace of mind Consider that shipping a monitor is going to cost somewhere between $50-$150 USD, depending on what country you're in, and where the closest Acer facility is that you can ship to. So you should factor that shipping cost into the 'purchase price'. That BenQ is looking better and better every day.