Since upgrading to Windows 10 from 8.1, my webcam on Lenovo B50-30 all-in-one can't be detected. Driver software sent by Lenovo failed to solve the problem and nothing shows in Device Manager unless you show hidden devices, whereby an unknown webcam device shows, but I can't enable it? I have tried troubleshooting to no avail and Lenovo seem at a complete loss. Skype says I can't use webcam because another program is using it, as does Lenovo's YouCam, but I can't find a way to discover what might be using it? Hi Chris, Thank you for posting your query in Microsoft Community. I understand your concern regarding the issue that you are facing. This issue can be caused if the webcam drivers are corrupted or missing.

I would suggest you to visit the computer manufacturer website and install the latest webcam drivers. If that issue persist try to install in Compatibility mode.

Method 2: Compatibility mode I would suggest you to install the latest available drivers on manufacturer's website in compatibility mode. Follow the steps below on how to install driver in compatibility mode: 1. Download the driver from the manufacturer’s website and save it on your local disk. 2. Right click on the setup file of the driver and select “Properties”. 3. Select “Compatibility” Tab. 4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list. 5. Let the driver install and then check the functionality. And, also install all the drivers from the manufacturer web site.

Download Microsoft LifeCam Studio webcam drivers or install DriverPack Solution software for driver update.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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