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Product wont activate Help desk don't know whats going on Looks like accounts have been scrambled or deleted Major bug This message was sent to in reference to CASE #379362 Audrey - Agent replied (FEB 17, 2017 06:40AM EST) Dear Realou, Thank you for contacting PDFSam Customer Service. Our apologies but it seems we are unable to locate an active account for you in our customer database.

If you believe that you are a paying member, please provide us with your Order ID number which would have been included in your confirmation email. This email was sent to you after completing the signup process.

If you cannot find you order ID, please let us know some additional information that will assist us in locating your account, that is, telephone number, alternative email address, etc. With this information we will be able to locate your account and provide you with further assistance. Please reply to this email with any other questions you may have. Our support team will be happy to assist you. Sincerely, Audrey PDFSam Customer Support Representative George wrote FEB 15, 2017 04:26PM EST. Hi George, this is a public issue tracker so I removed details regarding your payment receipt. This is the PDFsam Basic issue tracker so we don't provide support for PDFsam Enhanced here, that kind of support is provided using the form at which I assume you used, since you got an answer and a CASE id.

I don't know the details of this particular case but it seems the support team cannot find an order associated to your email address and is asking for more details, have you already sent them those details? Please provide us with your Order ID.please let us know some additional information that will assist us in locating your account, that is, telephone number, alternative email address, etc. On Tue, Feb 21, 2017 at 3:58 PM, Andrea Vacondio ***@***.***> wrote: Hi George, this is a public issue tracker so I removed details regarding your payment receipt. This is the PDFsam Basic issue tracker so we don't provide support for PDFsam Enhanced here, that kind of support is provided using the form at which I assume you used, since you got an answer and a CASE id. I don't know the details of this particular case but it seems the support team cannot find an order associated to your email address and is asking for more details, have you already sent them those details? Please provide us with your Order ID.please let us know some additional information that will assist us in locating your account, that is, telephone number, alternative email address, etc — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or mute the thread.

Hi Andrea Many thanks The most manager gave me a key which unlocked the services I needed My best George georgebester From: Andrea Vacondio Sent: Wednesday, 22 February, 10:57 AM Subject: Re: [torakiki/pdfsam] PDFSAM wont activate enhanced () To: torakiki/pdfsam Cc: geb, Author Hi George, I asked the support team to take care of this, please let me know if this is not the case. — You are receiving this because you authored the thread.

Reply to this email directly, view it on GitHub, or mute the thread.

PDFsam Your Free Create Module Activation Key Can’t view this e-mail? Thank you for registering the PDFsam Enhanced Free Create Module We are pleased to offer you advanced PDF creation features for your PDFsam application! You can now create PDFs from 300+ file formats including Word, Excel and HTML. Free activation key: **LicenseNumber** Follow the instructions bellow to activate your key: Launch PDFsam Go to the Activate tab in the ribbon bar Enter your activation key and click on 'Activate'.

The Advanced PDF Creation features are now unlocked. Sincerely, The PDFsam Team This is in an automated message - do not reply to the sender. Wpd filesystem driver. If you wish to reply to this email, please contact our. © 2016 PDFsam. All rights reserved. Via Enrico Fermi n.

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