Installation of the Thermaltake BlacX HDD docking station is highly straightforward; the hard drive is simply slid into the top opening of the BlacX with the SATA and power connectors facing down. Little effort is needed to connect the hard drive to the BlacX. Download fiesta online. The depth of the opening is about 1 ½ feet, or 3 cm, which is more than sufficient to hold the hard drive snugly. At this point, the BlacX will be plugged to a power source and to a computer, using either the USB 2.0 or eSATA connectors. If the USB 2.0 connector is used, the BlacX will be recognized as a 'USB Mass Storage Device', and the required drivers will be automatically installed by the operating sytem.

The drivers for Windows XP and Vista (32 bit and 64 bit) are available for download on Thermaltake USA: Link: If the eSATA connector is used, the installed hard drive will be recognized as a normal disk drive, and the required AHCI drivers will be installed, which will then require a reboot of the operating system. If the installed hard drive was not previously formatted, which is the case of a newly purchased hard drive, it will need a format through Windows' Disk Management. The latter can be accessed by running 'diskmgmt.msc'. Thermaltake has written a quick tutorial on how to achieve a format: Link: Once the BlacX is powered on, the status LED will glow blue. The light is not bright enough to blind you, but it is bright enough to be seen at a distance.

When the hard drive is being accessed, an additional LED will shine red, indicating hard drive activity. These activity LED are highly welcomed, even though hard drive activity can be easily heard by the hard drive’s seek noise.

Contact Us Should you have any question or comment regarding the eRMA system, feel free to contact us! BlacX Duet 5G HDD Docking Station - Blazing-fast USB 3.0 SuperSpeed data transfer – maximum transfer rate of up to 5.0 Gbps. - Backward-Compatible with USB 2.0 (Max: 480 Mbps) & USB 1.1 (Max: 12 Mbps).